RMA Request

Attention! We currently have a 10 business days turnaround time for Calibration and Repair.

You may request a return authorization using a credit card by calling 1-877-301-6335. We are not currently able to accept credit card information via our online form.

Standard RMA Terms & Conditions Info-Icon

Standard RMA Terms & Conditions 

  1. By requesting an RMA from Ikonix USA, you are authorizing Ikonix USA to use third party services to calibrate and adjust your instrument when necessary.
  2. We guarantee calibration and repair for all instruments currently in production.
  3. Parts and Accessories are not applicable.
  4. Instruments received for calibration with minor damage that affects operation will receive an additional $200.00 fee.
  5. Unless stated otherwise on the purchase order, all calibrated products come with a calibration recommendation interval of 1 year from the calibration date.

*We are collecting your information in order to create and process your RMA. By clicking submit, you are consenting for us to use your data to process your RMA and service your instrument.  View Our Privacy Policy.