You may request a return authorization using a credit card by calling 1-877-301-6335. We are not currently able to accept credit card information via our online form.
Standard RMA Terms & Conditions
- By requesting an RMA from Ikonix USA, you are authorizing Ikonix USA to use third party services to calibrate and adjust your instrument when necessary.
- We guarantee calibration and repair for all instruments currently in production.
- Parts and Accessories are not applicable.
- Instruments received for calibration with minor damage that affects operation will receive an additional $200.00 fee.
- Unless stated otherwise on the purchase order, all calibrated products come with a calibration recommendation interval of 1 year from the calibration date.